Just saw this link on A.net, sorry if this is actually an old study. But according to Airlinequality.com, VS is not one of the best 9 airlines in the world, and only appears on best business class, which they got third. BA does appear though on multiple categories and won a couple. I can't say I'm surprised. I don't mean to get into a heated arguement here, but many of the changes VS has made to its service this year haven't exactly improved it.
Virgin Blue on the other hand was voted best LCC in Australia and third in the world.
Survey Results: http://www.airlinequality.com/2005/airline-05-ent.htm
Virgin Blue on the other hand was voted best LCC in Australia and third in the world.
Survey Results: http://www.airlinequality.com/2005/airline-05-ent.htm