So I've just had my morning made! A bit of context first:
I'm travelling to DEN next month via JFK. Was able to bag a G for the LHR-JFK sector a couple of weeks ago, but with my JFK-DEN flight coming in at nearly 5 hours I really didn't want to be stuck in Y, and a Delta Comfort seat was coming in at £57. Cue a call to VS towers to ask about upgrading the DL leg to Business. Quoted £700-odd as they weren't able to do it without switching my VS leg to back a Z rather than a G.
Quoted the same price when asking at the VS ticketing desk at T3. Starting to give up hope, all the while keeping an eye on the DL flight and seeing the Y+ seats drying up (only 6 out of 18 left at the time of writing). What made it even worse is that J was completely empty, and the DL site was quoting only a $140 price difference between Y and J.
So this morning I decided to give it one more shot. Rang the gold line, explained what I needed and was put on hold. After nearly 10 minutes on hold the lady finally returned back to what was music in my ears. The upgrade was possible... at no additional cost. Keeping my G to JFK, and going up to Z on the DL leg. No idea how... but I'll take that!!
Just checked on MMB and it's saying Z, so now I'm just waiting for my (seventh) e-ticket to come through!

I'm travelling to DEN next month via JFK. Was able to bag a G for the LHR-JFK sector a couple of weeks ago, but with my JFK-DEN flight coming in at nearly 5 hours I really didn't want to be stuck in Y, and a Delta Comfort seat was coming in at £57. Cue a call to VS towers to ask about upgrading the DL leg to Business. Quoted £700-odd as they weren't able to do it without switching my VS leg to back a Z rather than a G.
Quoted the same price when asking at the VS ticketing desk at T3. Starting to give up hope, all the while keeping an eye on the DL flight and seeing the Y+ seats drying up (only 6 out of 18 left at the time of writing). What made it even worse is that J was completely empty, and the DL site was quoting only a $140 price difference between Y and J.
So this morning I decided to give it one more shot. Rang the gold line, explained what I needed and was put on hold. After nearly 10 minutes on hold the lady finally returned back to what was music in my ears. The upgrade was possible... at no additional cost. Keeping my G to JFK, and going up to Z on the DL leg. No idea how... but I'll take that!!
Just checked on MMB and it's saying Z, so now I'm just waiting for my (seventh) e-ticket to come through!
