Just rang the VA call centre to book a flight using points on KLM (Manchester > AMS, and AMS to AUA), but was unsuccessful.
The call handler told me some routes are blocked but couldn't explain why, only that I'd have to book with cash the normal way via KLM's website.
Considering the publicity with Sky Team, this isn't a great first experience.
Has anyone else experienced this, or have I been unlucky?
The call handler told me some routes are blocked but couldn't explain why, only that I'd have to book with cash the normal way via KLM's website.
Considering the publicity with Sky Team, this isn't a great first experience.
Has anyone else experienced this, or have I been unlucky?