I’m having a bit of a nightmare. Have some klm reward seat flights booked end of august which keep getting changed. I’ve had three calls with VS customer support but am getting nowhere.
Have they now outsourced their call centres overseas? I always found the team in Swansea to be amazing but have really struggled this last week with a call centre somewhere else - the problem is a bit complex and I think the language barrier is not helping!
Do virgin still have a UK call centre I can speak to?
Have they now outsourced their call centres overseas? I always found the team in Swansea to be amazing but have really struggled this last week with a call centre somewhere else - the problem is a bit complex and I think the language barrier is not helping!
Do virgin still have a UK call centre I can speak to?