This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#11989 by Dez
08 Apr 2006, 17:02
Hi

I completed a round trip to HK last tuesday, but the miles haven't turned up in my account. Now, I know I'm impatient, but how long do you think I should wait before chasing for them?

Cheers
#111040 by mitchja
08 Apr 2006, 17:04
I've give it 3 more days (so have a look on Monday) but your miles should be there within 48 Hours. My DXB flights took between 24 and 48 hours to be credited.

Regards
#111041 by preiffer
08 Apr 2006, 17:04
You can add them yourself, Dez:

Log into your FC accont,
Go to "Your Account",
Click "Manage Your Account" on the left hand side,
Click "Claim Missing Miles" in the menu that appears beneath,
Enter your flight date & PNR/reference number and they'll be added instantly [y]
#111042 by Dez
08 Apr 2006, 17:13
Cheers - according to the website I wasn't on the flights! I'm fairly sure I went to HK to watch England win the 7s, but perhaps it was all a dream! I'm on hold to them now on the phone....
#111044 by Dez
08 Apr 2006, 17:25
All sorted over the phone by a very helpful flying club telephone agent. My travel agent had for some reason booked my ticket using my middle name as my first name and vice versa, which was why I didn't get the tickets automatically.
Virgin Atlantic

Who is online

Users browsing this forum: No registered users and 184 guests

Itinerary Calendar