Originally posted by sailor99
Um, I got charged £25 yesterday as an admin fee by VS. But then I am a mere Knight and not a Lord.......
Hi Sailor,
You would have paid a fee if your ticket had an element of FARE that was refundable. If the fare is non-refundable, and you claim back the taxes, you will not pay any fee.
I seem to recall that its:
£0 fee if the Fare element is non-refundable (think of your cheap N and X tickets)
£30 if some of the fare element is refundable (think of your B where you can get x% of the fare back)
£15 if all of the fare is refundable, think of your full Y fares.
For the US it is $25 regardless for for the 2nd two options.
Jeremy - what were you changing, was it a FC reward flight? If so, it should have been waived as a Gold.
Thansk,
Richard