uc menu

[RichardMannion]

Originally posted by David_Doyle
I have to ( sadly ) agree with other posters that the new menu is dire. Will post my trip reports later today from VS025 LHR-JFK when I finish work later, but here's the section on food.....

"I ordered the Minestrone di verdure soup and within the hour the table was laid and the soup presented. The soup was ok but nothing more, and was rather watery. Breads came round which were good and after a first glass of Chardonnay ( yuck ) I moved onto a ( I think ) Bulgarian Pinot Grigio which was better but not something I'd choose to buy myself. As the soup bowl was taken away I was asked by the same crew member if I'd like anything else. Perusing the menu I asked whether I could have the steak, and the response was "As I *told* you earlier, you'd need to order early on as we run out quickly". My 2nd choice was the couscous, and the response was again "As I *told* you earlier, you really need to order early on" which I now interpret to be "You must order when we ask you to." ...... So instead I ordered the Mediterranean Plate, which was brought promptly and consisted of houmous with herb / parsley, 2 pieces of falafel and a piece of pitta bread. I say 'piece' but 'thumbnail' would probably be more appropriate, it being the smallest piece of bread I've ever seen. The houmous was nice but not enough bread, and the falafel was dry and tasteless."

[n]

David.

We had a similiar issue. Out of 14 seats, only 7 were meant to be in use on our flight. However 7 staff were op-upped to Upper; therefore reducing the choice. As a Gold I was given priority over meal but was pushed to choose it in advance, even though I don't eat straightaway (I'm accustomed to Freedom). Sarah was fuming as they had her down as a non-Gold so weren't planning on offering priority meal choice. Not that it mattered in the end as the choices were dire.

The Freedom concept has long gone - who can recall in recent times being asked if they wanted another meal? Who remembers when Freedom was first launched to great PR fanfare?

Thanks,
Richard

[HighFlyer]

Sarah was fuming as they had her down as a non-Gold so weren't planning on offering priority meal choice. Not that it mattered in the end as the choices were dire.

To give greater clarity, it seems that due to the increasing number of dishonest pax trying to claim miles for reward flights, your flying club number is hashed out (replaced with 005005005 etc) on a non-rev booking. I haven't seen this before but havent flown full reward for a while. This seems to result in that number replacing your FC status in the manifest onboard so the crew have no idea that you are Au

Not only does this mess up the priority dining, but completely obliterates the chance of any recognition of FC Au's onboard that are not on rev fares.

If VS can't sort this out and start showing recognition to loyal customers, i think i'll be persuaded to BA.

Thanks,
Sarah

Thanks for the info. Sarah. As my next flight is a full reward I'll make sure my Au card is VERY visible.

Richard what annoys me about the Freedom menu is that they still continue to advertise it as such when in reality it's just not the case.

Jilly

[RichardMannion]

Originally posted by jilly
Thanks for the info. Sarah. As my next flight is a full reward I'll make sure my Au card is VERY visible.

Richard what annoys me about the Freedom menu is that they still continue to advertise it as such when in reality it's just not the case.

Jilly

The 005 padding/hashing issue should be going away very quickly.

Thanks,
Richard

Originally posted by HighFlyer

To give greater clarity, it seems that due to the increasing number of dishonest pax trying to claim miles for reward flights, your flying club number is hashed out (replaced with 005005005 etc) on a non-rev booking. I haven't seen this before but havent flown full reward for a while. This seems to result in that number replacing your FC status in the manifest onboard so the crew have no idea that you are Au

That's interesting, as for my reward trip my boarding card for my flights shows my FC (Silver) number, so maybe that has already changed as per Richard's post.

I'd never flown reward before so can't compare to anything previous.

Thanks,

David.

Unfortunately, BA's getting a good laugh over this.

My brother flies BA, and usually boards flights with his own food+drink (now restored, yea) because he's diabetic. Well, last time he boarded a BA flight, the FA asked him what he was going to do with that bag of food. 'Eat it,' was the reply.

'Sir, this is British Airways. Unlike Virgin, we feed our passengers!'

Oops...[B)]

it is almost certainj that i will not find anything i can eat on the menu

i read earlier in the thread that someone was offered miles in compensation is this a standard offering ?
or do you have to be pushy and ask

im so glad i started the thread now at least i know whatto expect