Duty Free Flying Club Miles

Hi there, on my recent trip to MCO i bought 70 quids worth (700 miles 1gbp=10 FC miles) worth of stuff and it has not been credited to my account, what should i do?

[mitchja]

Retail Therapy earnings can take upto 2 months to hit your account as I beleive they are only transfered once a month.

Regards

wow 2 months!-thanks for that, was thinking about sending an e-mail of. [y]- wouldnt normally moan but miles for me are a bit depleted at the moment![n]

[preiffer]

Bear in mind you only earn miles on PRE-ORDERED duty free. Items purchased there and then, onboard, earn nothing.

pre-ordered as in bought on the way out and collected on the way back?[?]

[preiffer]

Yup, exactly. [y]

thank goodness, you got me worried Thanks for your help guys, most appreciated, top![oo][y] youcan close this or what ever you need to now.

[mitchja]

Sorry to put the damper on this but I thought you only earn miles on pre-orders made by calling VS before you fly and picking-up on either/both legs of your flights, not pre-ordering on your out-bound flight to collect on your inbound [:?]

Regards

[preiffer]

Nope - I ALWAYS do it on the outbound, just give them your FC number at the time and when they put it in the machine to take payment, it asks for it anyway. ANY pre-order applies, where you place the order is irrelevant.

Mine usually credit in 4/5 days. (Sometimes, it's even happened before the inbound when I've picked the order up! [:0])

doh![xx(]

[preiffer]

No, G-VROY, you're absolutely fine. See post above.

I've never called to order, ALWAYS onboard, and ALWAYS the machine's asked for a FC Number at the time. You can also send in your "stub" of the receipt afterwards if they don't credit within a couple weeks.

As I say, where/how/when you place the pre-order is irrelevant in terms of FC miles eligibility. As long as it's a pre-order, you're fine.

thanks must of posted at around the time! ill just keep an eye on my account! [8D]

[HighFlyer]

Yup, i always do as preiffer has done, and i've had my miles credited a few weeks after i have got back.

Thanks,
Sarah

[RichardMannion]

Originally posted by G-VROY
wow 2 months!-thanks for that, was thinking about sending an e-mail of. [y]- wouldnt normally moan but miles for me are a bit depleted at the moment![n]

You have to remember that the Duty Free operation is not adminsitered by VS, it is done by Tourvest.

Thanks,
Richard