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#21015 by napamatt
12 Sep 2007, 00:15
Anyone know the answer. The answer from VS on the phone in the US was no, but then she didn't know what it was in the first place. Certainly there are no mentions of APD on the US or UK version of the VS site, and a search turns up pages that are no longer displayed.
#183215 by Neil
12 Sep 2007, 08:24
I'd be very surprised if they aren't still collecting it. No official people asking for it, there was just a note against our booking when we were checking in and the agent clearly marked on our boarding cards that it had to be paid so we wouldn't have been able to board without doing so.

As you say there is nothing on the VS site about APD now so maybe an email to FC or just be prepared to pay it and if you aren't asked, then lucky you!

Neil
#183217 by mitchja
12 Sep 2007, 09:15
I seem to remember VS brought in APD early 2007, so there will still be VS tickets in circulation that do not include the APD.

APD collection will probably stop 11-12 months after it started so I would imagine it will be collected for most of 2007.

Edit to add - just found this press release issued Jan 26 about APD sayiing it would be introduced from Feb 1st 2007 - so yes they will still be collecting it for tickets issued before Feb 1st.

Regards
#183219 by infrequentflyer
12 Sep 2007, 09:52
When we flew out of Heathrow in April we were not asked to pay the APD for tickets we bought pre the tax rise.
We didn't pre pay and we were in the clubhouse before we realised we hadn't been asked for it:D.
My advice would be not to pre pay and see what happens at check in.
#183248 by napamatt
12 Sep 2007, 17:39
I will have paid it on DW's ticket, finally issued yesterday, but maybe I will quiet and see how far I get. It's just weird that they have removed all reference on the site, or maybe it only pops up at OLCI.
#183254 by Neil
12 Sep 2007, 19:48
Originally posted by napamatt
or maybe it only pops up at OLCI.


Don't think it appears at OLCI stage, well it didn't for us, knew I had to pay it but only mentioned when at the airport check in.
#183309 by RJD
13 Sep 2007, 20:03
APD for tickets purchased before the Dec announcement last year is no longer being collected - its been removed from the website and the airport collection staff are no longer present.
#183320 by Neil
13 Sep 2007, 21:43
Originally posted by RJD
APD for tickets purchased before the Dec announcement last year is no longer being collected - its been removed from the website and the airport collection staff are no longer present.


When was this announced? Do you have a link/source?. We still had to pay it at the end of June, just because there are no collectors at the airport we just had to pay at the ticket desk.
#183549 by RJD
16 Sep 2007, 19:22
I'm not sure if an official announcement was made as it was an internal decision based on outstanding tickets/percentage already collected; pretty much all APD had been paid so it was no longer necessary to collect it.
#183574 by napamatt
17 Sep 2007, 02:45
Thanks RJD. I am going to keep quiet, though in a moment of rare efficiency, unheard of when actually complaining about something, VS customer service got back to me, to say I should pay any of the reservations agents on the phone or at the airport. They got back to me within 24 hours! Most of the time they never bother so I guess I should be grateful. Of cours it was one of their phone agents who had no idea what I was talking about, so maybe I should try and get the same one.
#184154 by roadrunner
21 Sep 2007, 17:30
Re APD-- has anyone redeemed the 20/40 pd vouchers given during the period when you could pay yr APD online? Not sure how to use them if booking on line rates as the directions expressly say that they can only be used with phone or trav agent bookings?

Thanks,

RR[?]
#184160 by jilly
21 Sep 2007, 18:26
I booked a sale fare by 'phone for my husband a couple of weeks ago. They booked the ticket as normal but wont send out the e-ticket until they've received the voucher.

I sent the voucher by recorded delivery and the e-ticket was issued in a couple of days with the reduced cost taken from my CC at the same time.

Jilly
#184198 by roadrunner
22 Sep 2007, 01:55
Thanks Jilly--so you were able to book the same web fare by phone?
It's interesting that the language for the refund is directed only for UK locations--
RR
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