Tier Points System Upgrade

I might've posted this before, But i couldn't find the post anymore.

I was wondering are there plans to upgrade the tier points system. As it is clearly unfair for a person who fly from LHR-JFK gets the same number of tier points as someone who flies from LHR-SYD.

I think the CX MPO system is the best where you can either count by sector basis or miles basis in determining the status level.

That way both types of pax can get a fair treatment in the status and loyalty level.

Well the tier points system was overhauled fairly recently but I would be surprised if Flying Club didn't make any exception for those flying LHR-SYD. It was made this way to be simpler because before there were all sorts of different points awarded based on destination. I do see where you're coming from though.

Yep, i think you really should award more points on routes such as HKG, SYD, NRT etc.. compared to EWR, JFK, BOS etc...

The sector+ miles system works best, as CX explained in the MPO members handbook, for members who travel short haul primarily, they can accrue status credits (club sectors) by the number of sector they fly (x1 for Y, x1.25 for J and x1.5 for F) and for members who fly primiarily long haul, they can accrue status miles (club miles).

Therefore on a given flight you get both sectors and miles. For a given membership year you can attain the next level of membership if you either reached it by the required sectors OR miles.

I would imagine that LHR-SYD would accrue tier points for each sector in much the same way as when flying Singapore to SYD from LHR. If this was not the case, flying Singaope to SYD would be a better bet for tier points ........
cheers
GO

[Nottingham Nick]

quote:Originally posted by vssyd123

For a given membership year you can attain the next level of membership if you either reached it by the required sectors OR miles.

IMO that wouldn't work too well for VS. There are so many ways of earning FC points without ever leaving the ground i.e. hotels, credit cards, wine purchase etc. that you would be left with the situation that people could attain / retain status without ever setting foot on a plane.

I accept that by flying with partner airlines, people can attain status with VS without flying on VS metal - but, at least with the present system, status is given to frequent fliers, and that is surely the basic aim of the Flying Club.

quote:Originally posted by Nottingham Nick

IMO that wouldn't work too well for VS. There are so many ways of earning FC points without ever leaving the ground i.e. hotels, credit cards, wine purchase etc. that you would be left with the situation that people could attain / retain status without ever setting foot on a plane.

The way around that is to count only status miles towards qualification, as bmi do for example. Status mileage is only earnt on miles flown (and is increased for premium cabins). Bonuses and hotel/credit card etc.. mileage doesn't count.

[Pete]

Since the latest re-jig of Tier Points was to simplify the system an award the same amount of TPs based on the cabin rather than the route, I wouldn't bank on there being a different award level for Sydney. Obviously everything is speculation at the moment, but I would seriously doubt VS would introduce complication such as Status Miles or the CX system.

Pix

[RichardMannion]

I would imagine that LHR-SYD would earn double Tier Points as it is 2 sectors as such.

And no thank you to the complicated system....

Thanks,
Richard

quote:Originally posted by RichardMannion
And no thank you to the complicated system....

Definitely. It is almost impossible to come up with a "fair" system due to the vagaries of airline economics, local pricing and the like, but the VS tier point approach has at least the virtue of being simple and straightforward.

BC

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[mitchja]

quote:Originally posted by BlackCat


.

Leave things exactly as they are now.

It has been said before but FC is one of the few frequent flyer programs that actually does what a frequent flyer program is supposed to do - that's generate loyalty and keep frequent flyers coming back and flying again on VS.

Why fix something that's not broken [?]

Regards

quote:Originally posted by BlackCat

I do agree that the current FC programme is about the fairest it can be, but isn't a FFP about flying frequently, not how much you pay for a ticket? Booking a Z fare a year in advance is, IMNSHO, a much greater show of loyalty than booking a J fare a week before travel

Cheers

Michael

quote:Originally posted by mcuth
isn't a FFP about flying frequently, not how much you pay for a ticket? Booking a Z fare a year in advance is, IMNSHO, a much greater show of loyalty than booking a J fare a week before travel

Airlines don't have FFPs out of altruism, they have them to increase revenue. There is a broad correlation between tier points and the amount of cash you (or your company) is giving to VS, but a more direct relationship would be fairer on the basis that the more you put in, the more you get out. Of course, VS would never do this since it would be difficult to administer and would also highlight the complex world of airline pricing...

BC

Is till think member who travels from HKG-LHR or SYD-LHR should get more TIER Points than JFK-LHR!

It is actually not that difficult to reinstate Status miles back.

Becuase a member can actually take advantage and travel on SQ or other partner airline and just do cheap domestic runs to get their status up.

quote:a more direct relationship would be fairer on the basis that the more you put in, the more you get out

But it doesn't work that way when I buy VS tickets for my children <12 years old.

quote:Originally posted by Ian

quote:a more direct relationship would be fairer on the basis that the more you put in, the more you get out

But it doesn't work that way when I buy VS tickets for my children <12 years old.

I know, my suggestion was that it should. Airlines have frequent flier programmes to encourage people to keep spending money with them, no other reason, and my light hearted suggest was that perhaps VS should be rewarding the purchaser on the basis of spend rather than anything else.

However, I think the current tier points system is easy to understand and simple in practice. Certainly the small numbers involved make it much easier to work out your requirements for making status versus, say, BD's Diamond Club which has two sorts of mileage.

BC

[mitchja]

What about increasing the mileage earnings to over 200% for J fares (like VS do on Y B and L economy fares - those fares earn 125% not 100%) and even possible do the same for W fares as well for PE (increase those to say 175%) [?]

At least that way full fare paying paxs are rewarded over and above discounted fare payers.

Regards

quote:IMNSHO

[?]

In My Not So Humble Opinion i would imagine

quote:Originally posted by onionz
In My Not So Humble Opinion i would imagine

Yup - I did add it to the glossary a bit back, so I don't know why it didn't get underlined *shrug*

Cheers

Michael

I think the current TP system makes a lot of sense.

I'm sure a LHR-SYD return will earn you 20 TPs in J (four sectors), that's double what you'd get for LHR-NYC. A quick look at Expedia and it looks as if the cost will be a bit below double. Your TP's reflect how Frequent (the clue's in the name) a flyer you are, and decide your status. Reward Miles reflect distance travelled.

Profit to an airline does not have anything to with distance travelled, but frequency/class/type of ticket and most importantly yield on that route. A good FF programme (which I think FC is) rewards customers who contribute to the profitability of the airline, with status and benefits.

VSlf

quote:I think the current TP system makes a lot of sense.

I'm sure a LHR-SYD return will earn you 20 TPs in J (four sectors), that's double what you'd get for LHR-NYC. A quick look at Expedia and it looks as if the cost will be a bit below double. Your TP's reflect how Frequent (the clue's in the name) a flyer you are, and decide your status. Reward Miles reflect distance travelled.

Profit to an airline does not have anything to with distance travelled, but frequency/class/type of ticket and most importantly yield on that route. A good FF programme (which I think FC is) rewards customers who contribute to the profitability of the airline, with status and benefits.

I totally agree and would be amazed if the return trip did not yield 20 tps for the 4 sectors.If it does not then it has to be SIA J class for 20 points.