Very apt for the 1000th topic. Hmmm.
* Enthusiastic staff who want to make sure you enjoy your flight
* As Jonathan says cute staff who are often very chatty and flirty [}:)]
* Upper Class Suite - the bar, in flight massage
* The Clubhouse and Revivals
* Clare at the SFO Clubhouse
* The Fabulous Clare at Revivals
I think overall its the company attitude - its fun and enjoyable, not miserable and corporate like another major UK longhual carrier. Their marketing is great, its what flying should be like. I feel they reflect me, my lifestyle and want to help me enjoy my flight, whether it be Econ, PE or UC.
Foz

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