I booked a flight and upgraded it to PE using miles. (Gotta use em up somehow!).
If I go into 'Amend Booking' on the VS website, my booking doesn't seem to have my Flying Club number in there anywhere. This happens whether I'm logged into my FC account or not.
I've definitely seen the option in there before now to change FF numbers - on other bookings - but it doesn't seem to be there this time! Given that I booked the flight on the phone with Virgin, why have they not put my Flying Club number in there? And how do I go about getting it onto my booking, without going through the horror that is trying to speak to someone on the phone at Virgin. Should I wait until I checkin online and add it then?
Also, I've been trying to view my booking using viewtrip.com or checkmytrip.com but neither seem to be able to retrieve my booking details. My PNR starts F9L... is that an internal Virgin reference, rather than the reference that would be seen on the GDS doodaa? Should I be able to find it on one of those websites?
Cheers, oh wise ones.
x
If I go into 'Amend Booking' on the VS website, my booking doesn't seem to have my Flying Club number in there anywhere. This happens whether I'm logged into my FC account or not.
I've definitely seen the option in there before now to change FF numbers - on other bookings - but it doesn't seem to be there this time! Given that I booked the flight on the phone with Virgin, why have they not put my Flying Club number in there? And how do I go about getting it onto my booking, without going through the horror that is trying to speak to someone on the phone at Virgin. Should I wait until I checkin online and add it then?
Also, I've been trying to view my booking using viewtrip.com or checkmytrip.com but neither seem to be able to retrieve my booking details. My PNR starts F9L... is that an internal Virgin reference, rather than the reference that would be seen on the GDS doodaa? Should I be able to find it on one of those websites?
Cheers, oh wise ones.
x