I booked a milesplusmoney ticket in PE to SFO for Dec this year and was looking forward to experiencing the Upper Deck for the first time (have only ever been downstairs in the 747's and in the 340's.)
A drastic change of circumstances meant that a trip to SFO would be wholly innapropriate, and I thought that I was going to have to reconcile the fact that I was going to end up losing my miles and my money, with the ticket so tightly restricted.
I called in the blind hope they may be able to do something and after a little umming and arring and a chat with the supervisor, my tickets were changed for a trip to JNB instead, so I get to see New Year in in Cape Town! Oh and my first trip upstairs in the 747 on VS. Yeah!
Virgin do know how to lok after their customers, so long as they are legitimately in a fix..... It took a broken engagement on my part, but when I am knocking back ANOTHER glass of Stellenbosch's Finest, I won't be worrying about any of that!
Thank you Virgin!
A drastic change of circumstances meant that a trip to SFO would be wholly innapropriate, and I thought that I was going to have to reconcile the fact that I was going to end up losing my miles and my money, with the ticket so tightly restricted.
I called in the blind hope they may be able to do something and after a little umming and arring and a chat with the supervisor, my tickets were changed for a trip to JNB instead, so I get to see New Year in in Cape Town! Oh and my first trip upstairs in the 747 on VS. Yeah!
Virgin do know how to lok after their customers, so long as they are legitimately in a fix..... It took a broken engagement on my part, but when I am knocking back ANOTHER glass of Stellenbosch's Finest, I won't be worrying about any of that!
Thank you Virgin!
)
