This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#258850 by carter
20 Apr 2009, 16:09
I logged into my VA account a while back, I looked at my upcoming flight, it says to enter APIS details. I fill it out, save, and go on my merry way.

I logged back in recently and saw it asked me to enter these details again, which I did. Subsequent times I log in it keeps asking me to enter APIS details.

Its seems to be dropping the Hotel name every time, but the address and other information remains.

Should i just ignore [:w] it as a glitch in the system. I have filled out the ESTA form online
#712937 by Neil
20 Apr 2009, 16:10
I wouldn't worry about it now. If you are planning on doing OLCI, there is the API screen there anyway, so just fill it in one final time when you are doing this. Same thing has happened to me before, I think it is a small glitch in the system.
#712938 by pjh
20 Apr 2009, 16:11
quote:Originally posted by carter
I logged into my VA account a while back, I looked at my upcoming flight, it says to enter APIS details. I fill it out, save, and go on my merry way.

I logged back in recently and saw it asked me to enter these details again, which I did. Subsequent times I log in it keeps asking me to enter APIS details.

Its seems to be dropping the Hotel name every time, but the address and other information remains.

Should i just ignore [:w] it as a glitch in the system. I have filled out the ESTA form online


I noticed that it had dropped the hotel name when I checked in online. I simply completed that bit again and carried on...

Paul
#712941 by carter
20 Apr 2009, 16:24
If only I could do OLCI, have tried numerous times before, but the system doesn't allow me to.

Have to check-in the old fashioned way. Here, whenever I fly to the US, I get pulled for extra security at check-in . Then have had to wait for anything from 5minutes to an hour for a senior manager to 'have a chat' with.

Anyone shed any light on what the issue is here?? Am i just unlucky?? my only indiscretion in life was 3points for speeding 10years ago....
#712951 by Nottingham Nick
20 Apr 2009, 17:32
My guess would be that you name is the same as, or very similar to, one on the many 'lists' that Immigration Officials work from.

Nick
#712953 by mitchja
20 Apr 2009, 17:38
The hotel name field has never held the info you enter. VS still also think I'm female too as the gender still defaults to female.

I've never ran into any problems yet.

Regards
#712958 by RichardMannion
20 Apr 2009, 18:04
quote:Originally posted by mitchja
VS still also think I'm female too as the gender still defaults to female.



Something you need to tell us? [:w]
#712961 by pjh
20 Apr 2009, 18:32
quote:Originally posted by mitchja
The hotel name field has never held the info you enter. VS still also think I'm female too as the gender still defaults to female.


That happens to me too. Perhaps we should form a club.

Paul
#712965 by tontybear
20 Apr 2009, 19:03
quote:Originally posted by pjh
quote:Originally posted by mitchja
The hotel name field has never held the info you enter. VS still also think I'm female too as the gender still defaults to female.


That happens to me too. Perhaps we should form a club.

Paul


Me too !
#712976 by pkatmk
20 Apr 2009, 20:52
quote:Originally posted by carter
If only I could do OLCI, have tried numerous times before, but the system doesn't allow me to.

Have to check-in the old fashioned way. Here, whenever I fly to the US, I get pulled for extra security at check-in . Then have had to wait for anything from 5minutes to an hour for a senior manager to 'have a chat' with.

Anyone shed any light on what the issue is here?? Am i just unlucky?? my only indiscretion in life was 3points for speeding 10years ago....


I concur with Nick's explanation

I also cannot check-in online. In addition, the check-in staff at LHR invariably pick-up the phone and just utter my name. Realising this was happening every time I final asked what was going on. I was told that somebody with my name was on a 'Government Watch List' and that this was a required procedure to ensure I was not that person! I can only assume that there was a camera somewhere overlooking me.
#712981 by Bill S
20 Apr 2009, 21:22
Being on the Watch List is a pain!

The airline is supposed to check your passport & birthdate to confirm you are not the listed person - if you are not then they should update their database - it should not happen again.

Needless to say, airlines do not do this - so lots of pax are complaining to TSA. Homeland Security is getting annoyed by these complaints! Airlines really should not annoy HS.[}:)]

They are now saying that they will fine airlines who persist.

So you could complain to TSA - they will then deal with VS - or you could be nice and tell VS you will give them the opportunity to correct their database [:w]

edit to add redress link
#712985 by slinky09
20 Apr 2009, 21:56
OK so it seems that all males who fly VS are really women, and some (men and women) are potentially wanted.

So what's new [:w]
#713025 by Bazz
21 Apr 2009, 10:19
...and some are unwanted... [;)]
#713026 by carter
21 Apr 2009, 10:23
Thanks for the info Bill S. I will nicely highlight to VS if there is an issue on this trip. making my first UC flight, so dont wanted to be branded troublesome or else I'll come off the TSA's list and end up on VS's watch list which is probably even worse to be on! [:0]
Virgin Atlantic

Who is online

Users browsing this forum: No registered users and 179 guests

Itinerary Calendar