This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
As usual I used Voyager to get to the airport - I have used them for 5 years, and they are absolutely excellent, and very competitivly priced
At bang on 7:30 they turned up and I was off to LHR - after a pretty good journey I was deposited at a extremely busy checkin, but was swiftly pointed upstairs, and I didn't hesitate.I dropped off my bags and headed to the security lane, which, shock, had a queue
It seemed that some Gold member flying Y had taken his family through that lane - in my eyes that should be banned, especially as they were completely clueless about what needs to go where, and basically it took far longer than I would have liked.After security I sent straight to the clubhouse, and then to the cowshed - and sadly no hair cuts, but I opted for a massage which was excellent, very relaxing.
My usual breakfast of cooked english and sausage sandwich was washed down with 3 or 4 glasses of champagne - I'm not going to let the side down on that front
Following v-flyer protocol of waiting for the second call I meandered to the gate, and although there was a clearly marked priority lane, the virgin staff at the front scanning boarding passes was awfully slow which meant it might have been quicker to stand in the Y lane - that was truly awful - they badly need to get things sorted on that front.
Service on board was absolutely excellent, they claimed to be people down, but I saw no impact on service at all, the FSM was always there, and the CSS was always wandering around making sure things were ok - definitely a thumbs up from me for the onboard crew
I managed to fall asleep before we had even pushed back, and woke up just in time for the meal - I had a salad and the ham - both excellent.
After 4 or 5 hours sleep I headed off to the bar to join the party going on there - I managed to pass a couple of hours there, and then unfortunately the party was cut short by some turbulence - why does that always happen?
Before long afternoon tea was served along with the cake stand
We landed just about on time, and unfortunately were just behind a BA and AF flight - both filled immigration, and although I was first of my flight I was stuck in a lane with a _really_ slow immigration person dealing with it - he spent about 10 minutes per person, and it was truly awful.
However - I did bump into a friend who had come in on the BA flight so that made the time go quicker. Eventually the US lanes were opened and I made a move over there, but still it took far too long - at least my bag had already arrived on the belt!
Then sadly it was from one queue to another - the taxi queue was horrendous, but it did move quite quickly, so soon I was off to central SF (1 Nob Hill!) for another week in the foggy city
Something more to do with reducing the numbers standing around the bar area
