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#753321 by beaurive
22 Aug 2010, 18:14
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
This was the best Upper Class experience I've had in terms of service and has somewhat restored my faith in Virgin. Boarding was civilized; Announcements were professional and not excessively 'jolly'; Cabin Crew were attentive and were clearly making a real effort to do their best. Dinner was also better than usual with more attention to detail. However, I'm not sure I would choose to be upstairs again with this configuration. Only complaint would be the piped music on board before take-off was so loud that it was difficult to hold a conversation with the passenger next to me. We had a a long time on the ground and the tape loop couldn't have been more than half a dozen tracks, so we were forced to listen to the same selection of songs at least 3 times prior to take-off. It was annoying and inappropriate. The flight was smooth and although I couldn't seem to sleep well this time around I was more than satisfied with the flight and service.
#753348 by Jacki
22 Aug 2010, 21:02
Thanks for the TR - it's always good to hear from a satisfied customer.
#753432 by Alex V
23 Aug 2010, 12:59
Thanks for your TR
I know what you mean about that annoying tape i got songs from "Just Jack" 3 or 4 times when taking off & landing earlier this year to DXB, it was mega loud and not a particuarly good song either. Would have been better if they stayed with playing the somewhat more relaxing sound of "Leftfields papua new guinee"

cheers

alex
#753438 by HWVlover
23 Aug 2010, 13:47
Excellent stuff.

I hope the music was worthy as you will probably know the words off by heart by now and will invariably find yourself singing/humming/whistling them at inappropriate times.
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