This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#85001 by Nottingham Nick
19 Nov 2005, 17:05
Email just received from Virgin Casino

Hi,

Unfortunately we've been having a few technical problems with our bonus system and as a result we have now suspended the 'Raise the Stakes' bonus that was due to run until Monday 21st November.

We're really sorry if you've missed out but we will be running another cash bonus for you to play for very soon. If you are already playing for your bonus and haven't quite qualified for it yet don't worry we will make sure you are credited with the correct bonus amount.

If you have any questions about the status of your bonus or you'd just like to ask us about the problems we've had please feel free to email us on: [email protected]

Have a fantastic weekend, sorry for the problems and good luck at the tables!

Virgin Casino


Were they a tad too generous, and have had to cut back maybe ?? [:I]
#85025 by Kazzie
19 Nov 2005, 21:36
Out of the five of us who joined in my immediate family--2 got the miles automatically,I got mine after 1 request and the last 2 still haven't after 1 request and they have each seperately sent a second request yesterday.
It does seem a shame that most get the bonus automatically and a few have to keep chasing it up[:I]
#85026 by Kazzie
19 Nov 2005, 21:38
Nick,
I got an e-mail about that 'Raise The Stakes' bonus,I don't think it's anything to do with the Virgin bonus though?[B)]

Although I'm probably wrong there![|)]
#85031 by Nottingham Nick
20 Nov 2005, 00:07
Originally posted by Kazzie
Nick,
I got an e-mail about that 'Raise The Stakes' bonus,I don't think it's anything to do with the Virgin bonus though?[B)]

Although I'm probably wrong there![|)]



I don't read it as affecting the Virgin bonus at all... just the doubling of your initial stake. I wasn't bothered about that anyway... I got my miles [8D]:D

Nick
#85642 by Kazzie
25 Nov 2005, 11:13
Still no miles for two of us[V]
Now no answer to e-mails either![?]
I've just called up and was told to put it in an e-mail,so we'll see[n]
#85643 by Littlejohn
25 Nov 2005, 12:30
Now that's a bit of a bummer. Normally they are very good at answering emails, so I am really surprised that they have not responded. Just a thought, but the word casino may be setting off you spam software - it may be worth checking your spam folder.....

Do let us know how it pans out though.
#85684 by Tim
25 Nov 2005, 19:22
A couple of weeks ago I wrote to Virgin Casino asking about the missing sign up bonus and bonus Flying miles.

15 minutes later, yes only 15 minutes later I recieved a reply saying my casino account had now been credited with the sign up bonus.
The flying miles appeared in my account a few days later (on the Monday)
#85901 by Kazzie
28 Nov 2005, 20:18
Thanks[:#]
I have had answers to both e-mails with a reference/case number,but so far still no miles.

I'm getting [V] off now[n]
#85914 by Kazzie
28 Nov 2005, 20:51
I would have edited my post to add this......if only I could see how to edit a post![ii]

The miles are in one of the accounts now....so only one more to go[:w]
#85915 by preiffer
28 Nov 2005, 20:56
Originally posted by Kazzie
I would have edited my post to add this......if only I could see how to edit a post![ii]
Hi Kazzie,

To edit a previous post, just click the picture of the orange pencil on the white paper just above the text of the one you wish to edit (you can only edit your own).


(Good news on the miles appearing [y])
#85918 by mcuth
28 Nov 2005, 21:03
Originally posted by preiffer
To edit a previous post, just click the picture of the orange pencil on the white paper just above the text of the one you wish to edit (you can only edit your own)


This one:
Image

:D

Cheers

Michael
#85921 by preiffer
28 Nov 2005, 21:05
Originally posted by mcuth
This one:
Hmm... Someone's still upset at the whole 5 seconds thing... [:p]
#85924 by mcuth
28 Nov 2005, 21:33
Originally posted by preiffer
]Hmm... Someone's still upset at the whole 5 seconds thing... [:p]


LOL - not at all, just being precise :D:D:D;)

Cheers

Michael
#85926 by Points Mean Prizes
28 Nov 2005, 21:38
Hi,

This is my first post so here is a little intro. I have always loved travel and to be fair am a regular flyer of BA. Since Virgin have introduced their new beds in UC I am quite keen to try Virgin. Though I love to travel club I can't actualy bring myself to pay full price so I am always looking for ways to gain miles which I ultimately use for upgrades.

So back on topic then. This looks to me to be a great deal and when i checked my regular cash back site (quidco.com) and they give you actual cash back instead of a credit at the casino. Result would be 10000miles for free:D

The only catch is i can't seem to find the offer on the Virgin site by navigation after clicking the link on Quidco. Coudl I join through the normal Quidco link and then claim the 10K miles retrospectively?

Thanks

PMP
#85928 by thelaceys
28 Nov 2005, 21:52
I have just referred my husband on the refer-a-friend to the casino. He has played through his £100 so looks like he will get his miles, but I noticed in the refer-a-friend T & C's this:-

'Multiple accounts registered and/or accessed from a single computer or IP address will not qualify for this offer.'

Obviously both of us use the same computer, so does that mean that we won't get our £25 refer a friend bonuses?

thelaceys
#85965 by AndyRabbit
29 Nov 2005, 02:52
You may well get them - both me and 'Er Indoors got ours okay... (Shh! don't tell anyone![:w])
#86111 by thelaceys
29 Nov 2005, 23:26
Got our £25 refer a friend bonuses and have drawn another £50 winnings back into my cc :D My husband has got his too so looks like the terms and conditions are once again a bit loose. But who cares if we are on the winning side [:w]
#86151 by bezza123
30 Nov 2005, 12:49
Just got my 10k bonus [y]

I waited a week - no miles

so i emailed virgin casino, and they said it could take up to 40 days

Strangly enough they got credited within 24hrs of that email! [}:)]

So if you need your miles quick just email casino CS... worked for me !
#86482 by Boyle73
02 Dec 2005, 11:16
I am well jealous, I've registered, played caribbean stud, got the 10k miles but I haven't won a penny [:?]
#86484 by FamilyMan
02 Dec 2005, 11:33
Originally posted by Boyle73
I am well jealous, I've registered, played caribbean stud, got the 10k miles but I haven't won a penny [:?]

I can think of many people who would rather play stud than win a Penny. [:I]

Phil
#86529 by LouOtway
02 Dec 2005, 19:24
I only played Carribean stud and ended up about £150 up :)

I think they may have cracked down on roulette as a method of 'playing through' - for me that makes Carribean stub the quickest way of playing thru.

I'd play craps but it's just too easy to loose large amounts :)
#86686 by xenole
04 Dec 2005, 19:32
Was just on a fairly good winning streak just now and the stupid thing decided to throw up the "you can only open page at a time" error and it all went downhill from there :( Well, at least I took out £110 in winnings on the slots before gambling away the remainder of my £30 initial deposit, and I should have another 55 miles for doing so :)
#87017 by Kazzie
06 Dec 2005, 21:07
Have all the bonus's now,yahh[^]

the last 2 with a problem it transpires the user names were wrong--so our fault,sorry Virgin Casino[ii]
#87018 by Scrooge
06 Dec 2005, 21:08
Originally posted by Boyle73
I am well jealous, I've registered, played caribbean stud, got the 10k miles but I haven't won a penny [:?]


think yourself luck,I cant even register [:I][n]
#87053 by thelaceys
06 Dec 2005, 23:25
:DReally pleased, both myself and my husband have received our 10K miles today, so only took a week to register play through and rake in the rewards, and we didn't lose any money either.

Now what to do, should we save them up for a big treat or put them towards an upgrade for next years hols [:?]

Can't help being tempted to pay a big lump of money into the casino and leave it, then draw it back just to get the miles. Seems too easy, just like a savings plan for free [y]

I was always taught you never get owt for nowt as they say up north but this seems to be an exception to the rule ;)

thelaceys
Virgin Atlantic

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