A Very British Airline

Also giving a girl a snapshot for being late because of a crash on the motorway that was out of her control, what utter bellends, I assume none of those imbeciles dishing out warning like Smarties have NEVER been late to work while in the employment of BA ?

Also giving a girl a snapshot for being late because of a crash on the motorway that was out of her control, what utter bellends, I assume none of those imbeciles dishing out warning like Smarties have NEVER been late to work while in the employment of BA ?

I also agree, this snapshot was - on the face of it - very unfair. Good managers in any company will know who the staff are who are always early & who the ones are who breeze in a nanosecond before the start time.

If this girl fell into the former category - i.e. pretty much always early, then it was unfair. If she was cutting it to the wire on a regular basis, then maybe it was not quite as unfair. At the end of the day, surely this is what any airline has airport standby staff for?

I wonder if BA dish out the warnings like hot meals once the crew have completed their training? Do they only treat Mixed Fleet this way? Given the industrial relations history at BA, I can see their Union having something to say if an "old fleet" person on one of those gold-plated contracts got a warning for being a minute late. Lets face it, given the state of the M25 round Heathrow, people must be late on occasions.

Also giving a girl a snapshot for being late because of a crash on the motorway that was out of her control, what utter bellends, I assume none of those imbeciles dishing out warning like Smarties have NEVER been late to work while in the employment of BA ?

Are you sure your not Jodie, you sound quite bitter ):

Are you sure your not Jodie, you sound quite bitter ):

I don't think so. Punctuality is important for any business. However, if someone has a good record of turning up early, then a couple of minutes lateness due to a circumstance beyond their control (which the company can verify - as they had in this case as they knew of the lorry fire) should be allowed to go, but be noted.

Sure, as soon as lateness becomes regular / shows any pattern, then get HR involved pronto.

Even the Council "Parking Attendants" round here have to give 4mins leeway on a pay & display ticket to allow for slight differences in the time on peoples watches.

Also giving a girl a snapshot for being late because of a crash on the motorway that was out of her control, what utter bellends, I assume none of those imbeciles dishing out warning like Smarties have NEVER been late to work while in the employment of BA ?

Are you sure your not Jodie, you sound quite bitter ):

Haha not at all, while I agree punctuality is very important this was outside her control. I am all for discipline if the individual has no genuine reason for being late.

Some people prefer the formality and deference of BA, others think it stuffy and prefer the more fun and informal attitude of VS.

Safety, service and a smile. I don't want deference, on the other hand I don't want to be referred to as "mate" or "love". It is the usual...one person's informality is another person's impertinence.

It was why I was so impressed with EY on my flights to and fro OZ in April and May. Professionalism was there in abundance but so was an obvious keenness to please. And there is nothing like a genuine smile to lift one's mood, however tired. So, as it is in Y, where the price differences between carriers are not so huge, it will not surprise that the next Adventure will also feature EY.

Not sure what Jodie's issue was, but four snapshots and the last for lack of makeup and she blew a great chance ii) Maybe it isnt for everybody

I was a bit surprised she lasted as long. And snapshot..what sort of management speak crap is that?

Also giving a girl a snapshot for being late because of a crash on the motorway that was out of her control, what utter bellends

Unless that issue, which was daft, was created for television purposes, maybe the girl, who otherwise seemed to be doing well, needed to be brought down a peg or two.

Overall, so far BA must be glad that there is apparently no such thing as bad publicity.
):

Unless that issue, which was daft, was created for television purposes, maybe the girl, who otherwise seemed to be doing well, needed to be brought down a peg or two.

Agree that either this excuse was created for television [which is daft] or there were possibly other issues that BA preferred to keep off camera.

Let's face it, if you were actual cabin crew & you turned up at the Crew Report Centre [or whatever they call it] 2 mins late, you'd almost certainly still make your flight - as long as you had kept crewing informed of your delayed arrival.

Or, maybe BA just take the view "we get 1000's of applicants for very few places - so as soon as the exacting standards are not met, we fire them". Seems harsh for a very minor transgression, but BA are the ones paying the salary at the end of the day.

Some people prefer the formality and deference of BA, others think it stuffy and prefer the more fun and informal attitude of VS.

Safety, service and a smile. I don't want deference, on the other hand I don't want to be referred to as "mate" or "love". It is the usual...one person's informality is another person's impertinence.

It was why I was so impressed with EY on my flights to and fro OZ in April and May. Professionalism was there in abundance but so was an obvious keenness to please. And there is nothing like a genuine smile to lift one's mood, however tired. So, as it is in Y, where the price differences between carriers are not so huge, it will not surprise that the next Adventure will also feature EY.

Not sure what Jodie's issue was, but four snapshots and the last for lack of makeup and she blew a great chance ii) Maybe it isnt for everybody

I was a bit surprised she lasted as long. And snapshot..what sort of management speak crap is that?

Also giving a girl a snapshot for being late because of a crash on the motorway that was out of her control, what utter bellends

Unless that issue, which was daft, was created for television purposes, maybe the girl, who otherwise seemed to be doing well, needed to be brought down a peg or two.

Overall, so far BA must be glad that there is apparently no such thing as bad publicity.
):

Snapshot, sounds like an Ice Hockey term. I agree Jodie seemed to have a chip on her shoulder, she wanted the job handed to her without working for her ?

Wonder if she has since applied for Virgin ? )

In fairness to BA, I was very impressed with their A319 service from London City to New York, 32 seats, now that is luxury !

[Darren Wheeler]

Having caught up with the series, I wonder if the the VS version planned for ITV will be edited differently in the light of AVBA?

Maybe it's the geek in me but the line 'a one-way fare from London to New York is $10,000...' really grates. OK, the programme is not much more than a BA adverts but that figure will be taken by those not aware of the differences in fares as meaning a return is $20,000.

If there is a VS one due on ITV, I will look out for that, then has to be a must watch 8D

I don't think Jodie had a chip on her shoulder, at least she didn't come across that way to me. She was working hard to try and meet exacting standards. The lateness issue was quite unfair as it was clearly outside of control and how early do they expect staff to turn up, half hour, 1, 2 or 3 hours? The missing information here was how late the M25 incident made her, whether she had kept them informed, and whether the others who were late also got snapshots or whether she was being singled out - it seemed that way to me in light of the lack of that information. As for the makeup issue, she said before going in for review that if the directive had been clear she would have done it, suggesting that it wasn't a clear directive to fix her lipstick.

The way she was kicked out appeared to be terrible, but then if I step back from that it was the way it was edited. No doubt she was told in private and then what we saw was her being escorted from the training centre, but it looked pretty bad.

What annoyed me was the young chap, Tom, sent over to JFK for training as an airport manager. He's 24 years old, graduate student, and front line position, pronouncing 'th' as 'f' - fink, fank etc. I'm no snob but I loathe poor enunciation, especially at such a high level of profession. I'm not talking about "speaking the Queen's English" with a forced and false accent, accents are great, I love them, but clear enunciation please. It drove me mad listening to him.

It wasn't Jodie who received the snapshot for being late due the Lorry incident on the M25. I'm not sure if this girl ultimately went on to complete the course, but if she didn't it would definitely be unfair.

Im not sure if we got to see all of her 4 snapshots but one was for failing to adopt the correct braces position and incorrectly fitting a smoke hood. Her final one was for not reapplying make up.

I think the girl who got the snapshot for the M25 issue did make it through so thats good.

Im with you bretty...amazed at how a graduate in that kind of position got through without speaking well. Accents is fine but enunciation! true!!

[Darren Wheeler]

Here's the link to the Flyertalk thread.

http://www.flyertalk.com/forum/british- ... -june.html

The views there are, ummm, somewhat polarised....

I'm no snob but I loathe poor enunciation, especially at such a high level of profession. I'm not talking about "speaking the Queen's English" with a forced and false accent, accents are great, I love them, but clear enunciation please. It drove me mad listening to him.

Oh dear, how very old fashioned of you. Next you'll be thinking spelling and punctuation are important too.

So because you are a graduate you have to speak a certain way?? Well I left school at 16 with three o'levels not including English never really mastered it always had a strong Yorkshire accent but still retired at 49 and living the dream. I always found snobbery over accents amusing as people relate intelligence to how you speak!

[honey lamb]

So because you are a graduate you have to speak a certain way?? Well I left school at 16 with three o'levels not including English never really mastered it always had a strong Yorkshire accent but still retired at 49 and living the dream. I always found snobbery over accents amusing as people relate intelligence to how you speak!

Enunciation is different from accent. We all have regional accents and life would be very boring if we all talked like 1950s BBC personnel. ii)

However I must say, I do agree that someone who has attained graduate level, and therefore must have had a reasonably high level of literacy, should be able to differentiate the difference between "th" and "f" and use it accordingly. Or have people become so sloppy with pronunciation that "fink", "fought", "fanks" etc., are now acceptable? And please don't get me started on "would have", "should have","could have" where people are not only writing "would of", "should of", "could of" but pronouncing "have" as "of" when they speak. v( v( v(

So because you are a graduate you have to speak a certain way?? Well I left school at 16 with three o'levels not including English never really mastered it always had a strong Yorkshire accent but still retired at 49 and living the dream. I always found snobbery over accents amusing as people relate intelligence to how you speak!

As HL says, Bretty's point was not about accent but enunciation. As a graduate (albeit a long time ago) from a number of the UK's finest academic institutions my accent remained true to its northern roots until I moved to the soft underbelly of the south where people would look askance when I declared a desire to looook at a booook. I still slip into that mode when with folk from the winning side in the War Of The Roses. :w I mourn the loss of dialect too...

Please don't get me started on "irregardless" or the use of "gotta" and "gonna" in written communication....

Of course we could be getting this come out of the training:
http://youtu.be/X5DMWBRAGmI

Matt Cardle and Mel C and to provide acoustic entertainment for the first BA A380 flight to LAX; is that A, B or Z listing?

Lounges with regimented seating.

An uninspiring series

The sole star was Alan Eley, manager of the BA New York Terminal. VS should have poached him, as he came across as a perfectionist with a sole aim of achieving the highest level of customer service; unfortunately, it's now rather late as it seems he is now VP BA Operations in North America.

Somehow, I doubt his on-screen protégé will achieve the same standards.

I'm afraid it didn't inspire me to head back to BA.

Well as a northerner it dosent matter to me whether people from Essex fink or think like wise my Irish mother would tink about watching a filmm because that's how she ennunciates despite being well educated.

It's not the way any of them spoke. It was just their seeming inability to see how a situation was unfolding.

I was amused to read the initials of the person at the BBC who drafted the press release for the BA series (at the bottom of the link, below): VAA

http://www.bbc.co.uk/mediacentre/latest ... sh-airways

Interesting about the golden ticket scheme. Don't suppose VS have a similar procedure?

[buns]

I was amused to read the initials of the person at the BBC who drafted the press release for the BA series (at the bottom of the link, below): VAA

http://www.bbc.co.uk/mediacentre/latest ... sh-airways

y) y)

buns