Z fare non miles earning!!!

VS certainly know how to take enjoyment out of UC.

I have just booked 2 Z fare tickets to DXB, but e-mail confirmation states these are non FC mileage earning flights. Surely this can't be correct. If it is I am seriously pi**ed off.

All previous z's I have booked have gotten full mileage.

Can anyone clarify please.

Thanks
Iain

[preiffer]

Woah! Must be a mistake, surely [:0].

Have you called FC to check Iain? I wonder if it's something specific to DXB (or maybe this is VS' retaliation to BA's 3x miles offer... [}:)])

Either way, the T's & C's don't mention anything to that effect.

Hi Iain,

I called FC to check that I was going to be earning miles on my Z class fares and they confirmed that all Z fares earn miles. As Paul says, perhaps it's just DXB (but I doubt it!)

[Scrooge]

I would get ahold of them and raise hell if this is the case,as the T & C's show Z's are mile earning and if they didn't disclose that these fares were not then that is a clear breach of contract.

Thanks for the reassuring replies. A call in the morning will hopefully sort out. Will let you know the outcome.

Iain

[honey lamb]

Well I've just gone through my e-ticket email for my flight to DXB and can see nothing about it not being miles earning.

[RichardMannion]

Hi,

If it is a normal paid for revenue flight, then that is a mistake. The only possible confusion I can think of is that MpM for Upper Class come out of the Z allocation, and obviously they do not earn miles or TP.

Thanks,
Richard

[mitchja]

This page does have DXB (and all other destinations) as been able to earn miles on a Z fare.

It must be a mistake.

Regards

Ok, a quick call to the premier team sorted everything out. It is definately a mileage earning flight despite the contradiction on the confirmation e-mail.

Premier team were very helpful, although my initial call through to the call centre ( being red and all that) was handled professionally as well.

James & Sarah, we are in 5A & 5D, so not far to clink the champagne glasses.

Iain

[HighFlyer]

Premier team were very helpful, although my initial call through to the call centre ( being red and all that) was handled professionally as well.

Glad to hear that all is now sorted! Did they say what caused the error?

James & Sarah, we are in 5A & 5D, so not far to clink the champagne glasses.

Fantastic! Will no doubt see you in the CH beforehand anyway, but this has the makings of being a very fun flight out!

No explanations as to the wrong message, maybe as Richard suggested.

Looking forward to the clubhouse already, need to book treatments now:D

Iain

[RichardMannion]

Originally posted by iforres1
No explanations as to the wrong message, maybe as Richard suggested.

Looking forward to the clubhouse already, need to book treatments now:D

Iain

I seem to recall you can only book treatments a month in advance now.

Thanks,
Richard