We booked Main Cabin Extra seats with AA. The airline has changed the aircraft and our new seats are not Main Cabin Extra. Do we have any redress?
Refunds issued for seats
We'll issue you a refund if:
You pay to upgrade to First or Business
You pay more for another seat on the same flight (but not if you change to a lower priced or free seat)
You cancel your flight within 24 hours and booked at least 2 days before departure
You cancel, rebook and buy seats on your new flight
We cancel your flight and we're unable to get you a comparable seat on another flight rebooked by us*
We delay your flight causing you to miss a connection and we're unable to get you a comparable seat on another flight*
You’re denied boarding on an oversold flight and we're unable to get you a comparable seat*
*Unable to get you a comparable seats is defined as moving from Main Cabin Extra to a preferred or other Main Cabin seat or from an aisle / window Main Cabin Extra seat to a middle Main Cabin Extra seat