Originally posted by catsilversword
Changes to PE would be most welcome too. As discussed elsewhere, there's a strong feeling that it's very overdue and the the current PE deal is really not worth much at all.
Well, I had a nosey at Air New Zealand's new Pacific Premium Economy while on my recent trip.
The seats don't look quite as good as the PE seats on VS, except maybe better than the "plastic terror" seats which came with the introduction of v:port. The old and latest VS PE seats seem slightly better than the ANZ ones, but the seat pitch seem to be the same on both carriers.
ANZ PE shares lavs with Business Premier, so get really nice Living Nature toiletries (handwash and lotions), and fabric handtowels. The standard of the ANZ lavs put the VS Upper Class ones to shame.
The main meal selection in ANZ PE is the same as that served in Economy (and that didn't look too bad!), but a few things cross-over from Business Premier, so the PE pax get the same drinks selection as Business (served in glassware rather than plastic), the same cheese and port options as Business, and the individual water bottle as well.
Just some really basic food tweaks would improve VS PE in my books.
But, as VS and ANZ seem to be co-operating a lot at the moment, I wonder if they are sharing these sorts of ideas as well?
If they are sharing ideas, I wish VS would take a leaf out of ANZ's book on aircraft presentation. All the Air New Zealand planes I travelled on were seriously clean - from the lowly Beech 1900 prop, through the 737, to the 777 and 744.
VS aircraft are filthy dirty by comparison - which I personally put down to Fernley (VS' cleaning subcontractor in London) being stunningly bad at their job. I hope ANZ cleaning standards don't slip, as they are moving their turnaround cleaning in AKL to contract as well.
Just a bit of attention to aircraft presentation would really improve the VS product as well - like doing a proper job of cleaning out seat pockets, properly cleaning and sanitising tray tables, and polishing windows (on the inside), rather than wiping them with what appears to be a damp, dirty rag (to get rid of all that vile grease from people's hair).
Cheers,
Mike