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#16560 by Gavin
03 Dec 2006, 13:07
Booked a reward flight and a K on Friday night. Did it on line so had to make 2 seperate bookings. The E Ticket for the Reward seat turned up within seconds, I am still waiting for the other revenue ticket. Should I be worried?
#149915 by Snow
03 Dec 2006, 13:39
I've been waiting for one and half months, still haven't got e-tickets for two of my reward flights. Called FC many times, they told me it can be as late as 2 weeks before your journey.
#149947 by kkempton
03 Dec 2006, 16:45
When I booked in a miles plus money fare, I didn't receive the tickets so i rang them, and it turns out they forgot to take my issue number when booking (I had booked by phone). Gave them the number and the tickets were issued immediately almost. Now I'm all set for sfo.

Kev
#150035 by mcmbenjamin
04 Dec 2006, 14:55
This is a problem that Virgin has been having for a long while. I simply do not understand as every other airline is able to send and more importantly I receive the e-mailed e-ticket.

Not getting an e-ticket is bad first mark for VS. See on arriving to JFK without an e-ticket I had to go the the ticketing desk to get an itinerary card to go past the security agent.

The real think that gets me is that VS charges my credit card without delay but cannot sent an e-ticket. Virgin, address this; NOW!
#150039 by ukcobra
04 Dec 2006, 15:11
I lost my e-ticket mid travel, and neither United or Virgin had a problem with that, my passport was usfficient for my flight details to be found.
#150044 by mcmbenjamin
04 Dec 2006, 15:21
Oh they were able to find them just fine but because VS was unable to send the e-ticket, I had to stand in an additional line to get the e-ticket. Now it is not a big deal but:

I need an e-ticket that says the cost of travel for my expense report when workingFeels good to get and cannot get the e-ticket off the VS websiteHow hard can it be! Look bad for VS.
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