After a long list of issues with a VS flight back from UVF I emailed customer care. They replied 21 days later with an offer of some miles for my husband and I but only credited my account - not his.
Now I get no response to my emails chasing the missing miles and the FC call centre say they will sort it out - but never do.
I have now written to SRB himself. Hopefully this simple issue will be resolved iminently!
Rant over - I now feel much calmer!
Now I get no response to my emails chasing the missing miles and the FC call centre say they will sort it out - but never do.
I have now written to SRB himself. Hopefully this simple issue will be resolved iminently!
Rant over - I now feel much calmer!